Thank you for visiting and shopping at ahhaaaa.com
By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for the shipping costs to the customer.
3.1 Return Due To Change Of Mind 3.2 International Return/Cancel Policy
Ahhaaaa will happily accept returns due to change of mind as long as a request to return is received by us within 2 days of receipt of item and are returned to us in the original packaging, unused, and in a resealable condition.
We will provide a free return label for our Customers. There are no hidden charges for Customer Returns.
Once returns are received and accepted, refunds will be processed to the original payment method, for COD orders we will reach out to you for your desired refund option. We will notify you once this has been completed through email.
3.2 International Return/Cancel Policy
You can cancel your order anytime before we dispatch the order, there will be no cancellation once your order is in transit. To cancel your order please email us at firstname.lastname@example.org or call us at +91 9999378213
We would accept returns/refunds If only the customer has received damaged good, wrong product.
4. Shipment Time
4.1 Transit Time Domestically
In General, Domestic shipments are in transit for 3 - 9 Business days. We will also provide Fast shipping (2-5 business days) for all orders.
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 3– 8 business days. This varies greatly depending on the different countries.
4.3 Dispatch Time
Orders are usually dispatched within 1 business day of payment of an order
Our warehouse operates on Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking number (AWB) or link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, please get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for the next steps.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, We cannot cancel the order.
8. Customer service
For all customer service inquiries, you can email us at email@example.com or call us @9999378213 (10.30 AM to 6.30 PM (Mon-Sat))