Most of our products are eligible for return and refund for domestic orders. There are some items that are Made to order which are not eligible for returns. The return and exchange policy for every product is clearly mentioned on the product page.
If the product is eligible for return, you may write to us at email@example.com within 2 days of delivery to request return and refund. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for return only can be returned.
Once you request to return a product via email or phone, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.
You can cancel your order anytime before we dispatch the order, there will be no cancellation once your order in transit. To cancel your order please email us on firstname.lastname@example.org or call us +91 9999378213
We would accept returns/refunds If only the customer has received damaged good, wrong product.