Most of our products are eligible for return and refund for domestic orders. There are some items that are Made to order which are not eligible for returns. The return and exchange policy for every product is clearly mentioned on the product page.
If the product is eligible for return, you may write to us at firstname.lastname@example.org within 2 days of delivery to request return and refund. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for return only can be returned.
Once you request to return a product via email or phone, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.
You can cancel your order within 24 hours of order. Please email us at email@example.com to request a cancellation. You will not be able to cancel the order by yourself on the website.
**ahhaaaa reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.
In case of prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from. For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.
We will process your refund within 24 Hours incase of cancellation of an order.In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check. Please note, this entire process takes 5-8 days after the return has been picked up.
Yes. You can return any products that are eligible for returns within 10 days of delivery. Please do note there are some items that are not returnable or exchangeable.
If the product does not fit and you would like a new size, please request for a size exchange with the customer service team within 2 days of receiving the product. In some cases, minor size and fit alterations might be available for orders placed within India. Our team will try its best to help you for any size exchanges, alterations subject to availability. In case the size you have requested is not available we will offer you the option to return the product instead.
ahhaaaa ships to US, UK, UAE, Australia, Qatar, Oman, Malaysia, Singapore, Mauritius, and Afghanistan.
For all international orders from outside India, orders under INR 7,000 (~ USD 100) are charged INR 700 (~ USD 10); orders under INR 21,000 (~ USD 300) are charged INR 1400 (~ USD 20) and orders above INR 21,000 are shipped free.
Can I return, exchange or cancel an international order?
You can cancel your order within 24 hours of order. To cancel your order please email us on firstname.lastname@example.org
We would accept returns If only the customer has received damaged good, wrong product or if have different size.
From the time of shipping – it will take about 7-10 days for your international order to reach you.
You can use all international credit cards,Paypal to make the payment for your international shipping orders.